When are techs marked as arrived to their assignments using GPS?

• A. When they check in manually at the site.
• B. Only when they complete the job.
• C. When they are within 125 meters of the location.
• D. GPS tracking does not affect arrival status.

Answer: (C)

The correct answer pertains to the functionality of GPS tracking within the ServiceTitan system. Technicians are marked as arrived to their assignments when they come within 125 meters of the designated location. This proximity-based method ensures that the system accurately acknowledges their arrival, enhancing real-time communication and coordination.

This feature is particularly useful in managing assignments and resources efficiently, enabling dispatchers and customers to have an accurate view of the technician's status.

The other options do not align with how GPS tracking is leveraged in ServiceTitan. For instance, checking in manually at the site does not negate the need for proximity detection, as the system utilizes GPS for real-time tracking. Additionally, marking a technician as arrived only upon job completion does not reflect the purpose of the arrival status, which is to keep all parties informed as soon as the technician reaches the vicinity of the job. Lastly, indicating that GPS tracking does not influence arrival status disregards the significant role GPS plays in modern service dispatch systems, which is crucial for operational efficiency and improved customer service.