What happens when techs publish a new form in ServiceTitan?

• A. They immediately receive a notification
• B. The form becomes available in the My Forms tab
• C. All forms will require approval before publication
• D. Only managers can see the published forms

Answer: (B)

When technicians publish a new form in ServiceTitan, the form becomes available in the My Forms tab. This functionality supports the ease of access and use, allowing technicians to quickly find and use the forms they need in their work. By having the form directly available under My Forms, it ensures that the newly published documents are easily accessible for immediate use without requiring additional navigation or waiting periods.

The other choices do not accurately reflect what happens when a form is published. Notifications about the publication are not immediate for the tech who published it. While forms may sometimes require approval, this isn't a universal requirement for all forms upon publication. Additionally, published forms are not limited to visibility by only managers; they are accessible to all authorized users within the system who have permissions to view those forms.