For real-time tracking of a dispatched tech, what must be activated on the tech's mobile device?

• A. Wi-Fi connection
• B. GPS access
• C. Bluetooth access
• D. Data service

Answer: (B)

For real-time tracking of a dispatched technician, GPS access must be activated on the tech's mobile device. GPS (Global Positioning System) allows the device to communicate its precise location to the ServiceTitan system, enabling dispatchers and management to monitor the position of field technicians as they travel to and from job sites.

This location data is crucial for optimizing route planning, enhancing customer service through accurate arrival times, and ensuring effective resource management by tracking the technician's movements. While other options such as Wi-Fi, Bluetooth, and data service can play roles in connectivity and information transfer, GPS specifically provides the location-based tracking that is essential for real-time monitoring of dispatched technicians.